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MoviePass Co-Founders Share Their Side of the Story in HBO’s New Documentary

The documentary "MoviePass, MovieCrash" has finally arrived on Max, shedding light on the catastrophic failure of MoviePass, a subscription-based movie ticketing startup. However, this story is not just about the rise and fall of MoviePass but also highlights the underreported tale of two Black men who aimed to disrupt the movie-going space only to be thrown out by the very people they trusted.

The Founders’ Vision

In 2017, Stacy Spikes and his team launched MoviePass with a vision to revolutionize the way people watched movies. For just $30 per month, customers could watch an unlimited number of movies in theaters. However, this promise came at a cost, both financially and personally.

The Fall of MoviePass

As time went on, Spikes and his team faced numerous challenges, including financial struggles, data breaches, and a constant struggle to keep up with demand. Despite these obstacles, the company continued to grow, attracting millions of customers.

However, behind the scenes, a different story was unfolding. The company’s executives, led by Mitch Lowe and Helios and Matheson Analytics (HMA) CEO Ted Figueiredo, were engaging in reckless spending and making decisions that would ultimately lead to the company’s downfall.

The Spending Spree

Under Lowe’s leadership, MoviePass began to spend lavishly on extravagant events, including a $1.1 million party at Coachella. This excessive spending not only drained the company’s resources but also alienated employees who felt left out of these lavish celebrations.

Spikes, who had been involved with the company since its inception, was increasingly frustrated by Lowe’s leadership and the way he treated employees. In an interview with TechCrunch, Spikes stated: "I’m sitting at home, and in my Twitter feed, here’s Dennis Rodman getting out of a MoviePass helicopter at Coachella… They’re burning through money. The staff is suffering…"

The Data Breach

In the summer of 2019, MoviePass suffered a massive data breach, exposing tens of thousands of card numbers and customers’ personal credit card information. This incident was just another symptom of the company’s larger problems.

The Trial

Lowe and Figueiredo are currently awaiting trial after pleading not guilty to one count of securities fraud and three counts of wire fraud. The trial is a culmination of the company’s reckless behavior, which ultimately led to its downfall.

Spikes’ Redemption

In contrast to Lowe’s struggles, Spikes managed to turn his story around. He purchased MoviePass in 2021 and relaunched it last year, making it profitable for the first time in 2023. The revamped company is now nationwide, with a new focus on innovation and customer satisfaction.

Conclusion

The documentary "MoviePass, MovieCrash" serves as a cautionary tale about the dangers of unchecked power and greed. It highlights the importance of accountability and the consequences of reckless behavior. As we watch this story unfold, it’s clear that there are still many lessons to be learned from the rise and fall of MoviePass.

Related Topics

Sources

  • "MoviePass, MovieCrash" Documentary
  • TechCrunch Interview with Stacy Spikes
  • Variety Article on MoviePass’ Data Breach